Maximize Investment in SAP TM with MAVEN Support Services
 

SAP software is the foundation of many enterprises. Over the years, SAP has pushed regular and expensive upgrades to maintain full support, whose value has seemingly diminished as the software has become more mature and they have become more costly to maintain. A growing number of SAP licensees are choosing independent, third-party support for SAP to avoid these upgrades, delay a migration to S/4HANA, and control rising SAP application support and maintenance costs. This can free up IT spend and bandwidth to execute on a Business-Driven Roadmap rather than a vendor-dictated roadmap.

Comprehensive support services for SAP TM
 

• Application and documentation fixes

• Operational and configuration support

• Installation and upgrade support

• Support on handling Minor Releases / Large Change request

• Support with Defect Resolution and Incident Management

• Support setting up Fiori Report and building complex enterprise Reports

• 15-minute guaranteed response SLA for P1 critical cases with 2-hour update communications

• Full support with required upgrades and implementing SAP Notes

• Customization support

• Interoperability and integration support for TM-EWM, TM-LBN

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